Review Policy
Last Updated: August 24, 2026
KorMarathon aims to build a trustworthy review culture based on genuine race experience. This page explains only the public-facing review rules and moderation outcomes users need to know. Internal abuse detection methods and moderator checklists are not disclosed.
1. Who Can Post Reviews and When
Only signed-in members can post reviews.
- A review can be posted after a member account is created through Google sign-in.
- The same member may submit only one review for the same event.
- Reviews can be written from 7:00 AM KST on the event day.
- Before posting, the member must confirm that the review is based on actual participation.
- Posted reviews can be edited or deleted from My Reviews.
2. What May Be Public and What Stays Non-Public
The following information may be visible to other users.
- Display alias
- Review ratings, tags, and distance type
- Optional comment text
- Some posting or update time information
- Helpful count
The following information is not public by default.
- Email address
- Social login provider identifiers
- Internal service user ID
- Information about members who marked a review as helpful
- Operator-only review notes
- Internal operational records kept for hidden review or report handling
3. Review Writing Standards
Please write reviews in a way that helps other users understand the event.
- Write based on actual participation or direct user experience.
- If you include a comment, keep it between 15 and 500 characters.
- Up to two tags may be selected.
- Helpful marks are available only for another member's public review, not for your own review.
- Do not include personal information such as phone numbers, resident registration numbers, or account IDs.
- Do not include advertising, affiliate promotion, outbound solicitation links, or repetitive promotional wording.
- Do not use abusive, hateful, threatening, defamatory, discriminatory, or harmful expressions.
- If facts are uncertain, avoid definitive claims and write only within the range you can reasonably confirm.
4. When a Review May Be Hidden or Removed
The Operator may hide or remove a review if one of the following reasons is confirmed or reasonably suspected.
- Personal information is included
- The review appears to be advertising, promotion, spam, or repetitive posting
- The review includes abusive, hateful, threatening, defamatory, discriminatory, or harmful language
- The review does not appear to reflect actual participation experience
- The content is unrelated to the event review
- There is a risk of infringing another person's copyright, portrait right, reputation, trademark, or similar right
- Wording or factual corrections are needed
- Action is otherwise required under applicable law, the Terms of Service, or service operations
5. Operational Measures
To preserve trust and a safe community environment, the Operator may take the following actions.
- Hide a review
- Remove a review
- Request edits or invite resubmission
- Reconsider public display after corrections are made
- Restrict repeated violators from using review features
- Mask parts of comment text when personal information is found
- Retain internal operational records for dispute handling and re-review
Even if a review is hidden, related internal records may be kept for a limited period when needed.
6. Appeals and Contact
If you have a question about a hidden or removed review, need a privacy correction, or would like to exercise another right, please contact us below. You can delete your account and withdraw your membership directly at the bottom of My Account after signing in. If the self-service process continues to fail, you can also request help at:
- Email: contact@kormarathon.com
Including the information below will help us respond more quickly.
- Account key or display alias
- Related event name or review target
- Type of request: appeal, privacy correction or deletion, another rights request, self-service withdrawal issue, etc.
- Specific details that need review